Mail-in repairs

Fill in your mail-in form.

Fill it in here on your phone, tablet or computer, and we'll turn it into the mail-in form, ready to send to us or print. Nothing you type is sent anywhere until you choose to send it.

Rather use paper? Download the blank PDF: print it and fill it in by hand, or type straight into it on a computer.

Your details
Your device
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Please read before posting
  1. Your device is your responsibility until it reaches us, so use a tracked, insured service. We can't accept liability for loss or damage in the post.
  2. Repairs carry a 90-day warranty on parts. It doesn't cover physical damage, and there's no warranty on liquid-damaged devices.
  3. Devices with liquid damage or earlier repairs can have hidden faults that only show once they're opened. We'll tell you before doing any extra work.
  4. Repairs can sometimes put data at risk, so back up anything important. We don't access your data beyond what's needed to test the repair.
  5. If you don't go ahead after the quote, or it can't be repaired, we post it back once the return postage is paid.
  6. If it's still unpaid 90 days after it reaches us, we may wipe and sell it, or use it for parts, to cover our costs. We'll always message you first.